*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People<ul><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Assists in the training of store team members</li></ul>Service<ul><li>Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need</li><li>Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>Takes complex customer orders using order systems and provides accurate pricing information</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>Maintains a safe, clean and orderly retail Store</li></ul>Profit<ul><li>Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>Takes preemptive action to prevent errors and waste</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>Self-Management<ul><li>Performs multiple tasks at the same time</li><li>Looks for opportunities to improve knowledge and skills within the retail Store</li><li>Able to operate with minimal supervision</li><li>Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>6+ months of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

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Retail Customer Service Associate

Starting Rate: $19.00 Shift: 11:30 PM - 3:30 AM POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Freight Handler Part-Time

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers</li><li>Manages production flow to ensure all production orders are done right and on time</li><li>Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs</li><li>Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management</li><li>Sets up complex orders and performs multiple tasks at the same time</li><li>Responsible for ensuring quality during and after production process</li><li>Ensures communication among shifts</li><li>Coordinates pick-up and delivery of customer orders</li><li>May provide leadership to team members on an assigned shift</li><li>Assists in the training of store team members</li><li>Collates, sorts and organizes customer orders</li><li>Operates the Point of Sale terminal (POS), handles financial transactions and makes change</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures</li><li>Secondary responsibility for coordination of all shipping related services and activities, to include:</li><li>Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates</li><li>Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services</li><li>Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>2+ years of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Lead Retail Customer Service Associate

Starting Pay: $29.47 POSITION OVERVIEW: Pick up and deliver trailers between Service Centers and/or turn-point locations via tractor-trailer combinations. ESSENTIAL FUNCTIONS: Operate tractor-trailer combination, including doubles (and triples, where applicable) Perform daily pre-trip and safety inspections on equipment Hook/unhook trailers and converter dollies to/from a tractor and/or trailer Verify and complete required documentation and reports Maintain accurate daily logs Comply with hazardous material regulations and procedures Follow dispatch instructions and communicate with dispatch (e.g. delays, arrivals, equipment problems), as required May be required to perform chaining of vehicle tires May be required to perform job duties of a city driver or a dock employee where operationally necessary Load and unload freight as required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess a class A Commercial Driver's License (CDL) with double/triple, hazardous materials and tank endorsements.* Automatic transmission CDL restriction allowed. </li><li> </li><li> Must possess 1 year experience within most recent 3 years, or successful completion of FedEx Freight Driver Development Course </li><li> </li><li> Must have acceptable Motor Vehicle Record (MVR) based on hiring standards </li><li> </li><li> Must meet all Department of Transportation (DOT) regulatory requirements under section 391 of the Federal Motor Carrier (FMC) regulations </li><li> </li><li> Long combination vehicles (LCV) (i.e. Triple Trailers, Rocky Mountain Doubles, and Turnpike Doubles) are operated in the states of AZ, CO, FL, ID, IN, KS, MT, ND, NV, OH, OK, OR, SD and UT. LCV Drivers in these states must meet the Long Combination Vehicles (LCV) Qualification and Certification Minimum Standards </li><li> </li><li> Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) </li><li> </li><li> Ability to hook-up and break-down sets of trailers that require an average lift force of about 100 pounds, several times a day or more. </li><li> </li><li> Ability to sit for extended periods of time, bend, twist, squat, climb in and out of truck </li><li> </li><li> Ability to follow instructions and complete required training </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Demonstrates initiative and motivation </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Drive long distances day and night on all types of roads and in all types of weather </li><li> </li><li> Exposure to noise and vibration </li><li> </li><li> Exposure to dust and diesel fumes </li><li> </li><li> Exposure to hazardous materials shipped and packaged under DOT regulations </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Overnight stays may be required for some schedules </li><li> </li></ul>*The Hazardous Materials endorsement must be obtained within 120 days of offer acceptance. An employee will not be allowed to drive a commercial motor vehicle without this endorsement. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Road Driver

Starting Rate: $24.18 Shift Time: 10:00PM to 6:30AM POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Freight Handler

Starting Pay: $20.97 Shift Time: Varies POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Starting Rate: $21.46 Shift Time: 1:00am -6:00am (Tuesday - Saturday) POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers</li><li>Evaluates the efficiency and productivity of team members in creating positive customer experiences</li><li>If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction</li><li>Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment</li><li>Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered</li><li>Provides training and development of team members on assigned shifts by monitoring goals and providing feedback</li><li>Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members</li><li>Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards</li><li>Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed</li><li>Oversees shipping related services and activities</li><li>Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives</li><li>Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls</li><li>Assists Store Manager in review and transmission of payroll and daily close out of POS</li><li>Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High School diploma or equivalent education</li><li>1+ year of related experience, prior supervisory experience preferred</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Store Assistant Manager

Minimum Education <ul><li> High School Diploma or GED required </li> <li> Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred. </li> <li> </li> </ul> Minimum Experience <ul><li> Two (2) years experience in Industrial Maintenance/Mechatronics with competency in at least two specialty skills in mechanical power transmission, electrical, or PLC/Controls, with basic welding/fabrication skills required. </li> <li> Related military experience will be considered. </li> <li> In lieu of experience, an associate degree in an Industrial Maintenance/electrical/mechanical trade or related certificates or other degrees may be considered equivalent. </li> <li> Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience </li> <li> </li> </ul> Knowledge Skills and Abilities <ul><li> Ability to follow procedures as directed by work orders or high-level technicians/management </li> <li> Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data </li> <li> Ability to solve basic mechanical or electrical problems, which may include understanding of basic engineering formulas </li> <li> Ability to diagnose mechanical power transmission and electrical issues by troubleshooting at multiple component level </li> <li> Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs </li> <li> Ability to follow detailed instructions </li> <li> Software skills, including Microsoft Office suite and other web-based applications </li> <li> Possess time management and organizational skills </li> <li> </li> Job Conditions </ul>Preferred Qualifications: Pay Transparency: Pay: $21.95 - $33.45 USD Hourly Additional Details: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com . Applicants have rights under Federal Employment Laws:<ul><li> Equal Employment Opportunity is the Law </li><li> EEO is the Law Supplement </li><li> Pay Transparency Policy </li><li> Family and Medical Leave Act (FMLA) </li><li> Employee Polygraph Protection Act </li></ul>E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>E-Verify Notice (bilingual) </li><li>Right to Work Notice (English) / (Spanish) </li></ul>

Maintenance Technician II

Starting Rate: $30.79 POSITION OVERVIEW: Pick up and deliver freight between Service Centers and customers and support the selling process. ESSENTIAL FUNCTIONS: Operate tractor-trailer combination, including doubles (and triples, where applicable) and/or straight trucks Perform daily pre-trip and safety inspections on equipment Hook/unhook trailers and converter dollies to/from a tractor and/or trailer Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Secure freight inside trailers using appropriate tools and supplies, including but not limited to: pallets, straps and rope Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Comply with hazardous material regulations and procedures Collect cash or checks for freight charges, as required, and maintain required documentation Follow dispatch instructions and communicate with dispatch as required, including but not limited to: delays, arrivals and equipment problems Communicate with customers to determine pick-up or delivery needs and solicit additional business Demonstrate internal and external customer service Ask for additional business from customers, and provide leads to sales for potential new opportunities May be required to perform chaining of vehicle tires May be required to perform job duties of a road driver or a dock employee where operationally necessary Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess a class A Commercial Driver's License (CDL) with double/triple, hazardous materials and tank endorsements.* Automatic transmission CDL restriction allowed. </li><li> </li><li> Must possess one (1) year experience within most recent three (3) years or successful completion of FedEx Freight Driver Development Course </li><li> </li><li> Must possess acceptable Motor Vehicle Record (MVR) based on hiring standards </li><li> </li><li> Must meet all Department of Transportation (DOT) regulatory requirements under section 391 of the Federal Motor Carrier (FMC) regulations </li><li> </li><li> Long combination vehicles (LCV) (i.e. Triple Trailers, Rocky Mountain Doubles, and Turnpike Doubles) are operated in the states of AZ, CO, FL, ID, IN, KS, MT, ND, NV, OH, OK, OR, SD and UT. LCV Drivers in these states must meet the Long Combination Vehicles (LCV) Qualification and Certification Minimum Standards </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) </li><li> </li><li> Ability to lift/carry hand freight weighing up to 100 pounds several times a week. </li><li> </li><li> Ability to sit for extended periods of time, bend, twist, squat, climb in and out of truck </li><li> </li><li> Ability to follow instructions and complete required training </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Drive throughout shift on all types of roads and in all types of weather </li><li> </li><li> Exposure to noise and vibration </li><li> </li><li> Exposure to dust and diesel fumes </li><li> </li><li> Exposure to hazardous materials shipped and packaged under DOT regulations </li><li> </li><li> Hours may vary due to operational need </li><li> </li></ul>*The Hazardous Materials endorsement must be obtained within 120 days of offer acceptance. An employee will not be allowed to drive a commercial motor vehicle without this endorsement. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

City Driver

Starting Rate: $21.46 Shift Time: 4:00pm - 9:00pm POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The Maintenance Technician I supports the FedEx FedEx Industrial Maintenance for material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues. Essential Functions<ul><li>Provides basic preventative and predictive maintenance and repair of material handling systems in mainly mechanical power transmission and will work to build stronger skills in electrical and PLC/controls and welding/fabrication.</li><li>Will diagnose simple mechanical power transmission issues visually or audibly apparent at the single component level.</li><li>Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns.</li><li>Will require assistance/supervision in preventative/corrective maintenance tasks.</li><li>May participate in smaller scope projects.</li><li>May be required to work a flexible schedule including all days and shifts as the business need dictates.P>B>Examples of what you can expect to learn in the Maintenance Tech I level (does not include all areas/responsibilities).</li><li>Identify a failed bearing or gearbox on a single convey and successfully repair.</li><li>Ability to lace and track a conveyor belt.</li><li>Familiar with mechanical drawings and manufacturers manuals.</li><li>Use a digital multimeter on AC/DC voltage and continuity setting to identify a failed or stuck relay or contactor.</li><li>Identify and replace a failed photo eye.</li><li>Familiar with electrical drawings/schematics and manufacturers manuals.</li><li>Identify PLC components.</li><li>Welding or Fabrication.</li><li>MIG or stick weld.</li><li>Performs other duties as assigned.</li></ul>Minimum Education <ul><li> Demonstrated basic mechanical aptitude through backFedEx or hobbies in agriculture, automotive or other technical areas </li> <li> In lieu of demonstrated mechanical aptitude, two (2) years of FedEx Operations Sortation equipment knowledge will be considered or currently enrolled in a certificate or degree program for Industrial Maintenance, Mechatronics or related discipline </li> <li> Related military technical experience and electrical or mechanical trade experience will be considered </li> <li> </li> </ul> Minimum Experience <ul><li> Demonstrated basic mechanical aptitude through backFedEx or hobbies in agriculture, automotive or other technical areas </li> <li> In lieu of demonstrated mechanical aptitude, two (2) years of FedEx Operations Sortation equipment knowledge will be considered or currently enrolled in a certificate or degree program for Industrial Maintenance, Mechatronics or related discipline </li> <li> Related military technical experience and electrical or mechanical trade experience will be considered </li> <li> </li> </ul> Knowledge Skills and Abilities <ul><li> Possess basic mechanical aptitude </li> <li> Basic electrical and mechanical skills preferred </li> <li> Ability to solve basic mechanical or electrical problems, which may include understanding of basic engineering formulas </li> <li> Ability to diagnose simple mechanical power transmission issues visually or audibly apparent at the single component level </li> <li> Effective verbal and written communication within own department to peers, managers, and outside vendors to convey basic technical data and needs </li> <li> Ability to follow detailed instructions </li> <li> Software skills, including Microsoft Office suite and other web-based applications </li> <li> Possess time management and organizational skills </li> <li> </li> Job Conditions </ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com . Applicants have rights under Federal Employment Laws:<ul><li> Equal Employment Opportunity is the Law </li><li> EEO is the Law Supplement </li><li> Pay Transparency Policy </li><li> Family and Medical Leave Act (FMLA) </li><li> Employee Polygraph Protection Act </li></ul>E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>E-Verify Notice (bilingual) </li><li>Right to Work Notice (English) / (Spanish) </li></ul>

Maintenance Technician I

Posting Date: 6-04-2024 FedEx Office postings will be posted either 90 calendar days or until all position(s) on that posting are filled or closed, whichever comes first. POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers</li><li>Evaluates the efficiency and productivity of team members in creating positive customer experiences</li><li>If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction</li><li>Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment</li><li>Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered</li><li>Provides training and development of team members on assigned shifts by monitoring goals and providing feedback</li><li>Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members</li><li>Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards</li><li>Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed</li><li>Oversees shipping related services and activities</li><li>Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives</li><li>Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls</li><li>Assists Store Manager in review and transmission of payroll and daily close out of POS</li><li>Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High School diploma or equivalent education</li><li>1+ year of related experience, prior supervisory experience preferred</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $25.95/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Retail Assistant Manager

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People<ul><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Assists in the training of store team members</li></ul>Service<ul><li>Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need</li><li>Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>Takes complex customer orders using order systems and provides accurate pricing information</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>Maintains a safe, clean and orderly retail Store</li></ul>Profit<ul><li>Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>Takes preemptive action to prevent errors and waste</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>Self-Management<ul><li>Performs multiple tasks at the same time</li><li>Looks for opportunities to improve knowledge and skills within the retail Store</li><li>Able to operate with minimal supervision</li><li>Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>6+ months of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Store Consultant

Starting Pay: $18.13 Shift Time: 9:00 AM - 3:00 PM POSITION OVERVIEW: Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center. ESSENTIAL FUNCTIONS: Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages Verify and complete required documentation and reports Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. Administer freight pick-up process, as required Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc. Make freight delivery appointments, as required Review drivers' Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc. Communicate with sales, operations and other service centers and/or departments to ensure customer's needs are achieved and all issues are resolved Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or GED </li><li> </li><li> Two years general office experience preferred </li><li> </li><li> One year customer service experience, preferred </li><li> </li><li> Previous transportation experience preferred </li><li> </li><li> Strong phone and interpersonal skills </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Strong written and verbal communication skills </li><li> </li><li> Ability to comprehend the various FedEx service products to assist in determining customers' needs </li><li> </li><li> Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc </li><li> </li><li> Typing/data entry skills </li><li> </li><li> Ten-key skills preferred </li><li> </li><li> PC experience with the ability to learn required computer systems/programs </li><li> </li><li> Demonstrated time management, organizational and multi-tasking skills </li><li> </li><li> Ability to handle confidential information </li><li> </li><li> Ability to follow instructions and complete required training </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Ability to work in a fast-paced team environment </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Office/dock environment </li><li> </li><li> Fast-paced; deadline oriented </li><li> </li><li> Hours may vary due to operational needs </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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